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Swamy Publishers (P) Ltd
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TERMS, CONDITIONS AND POLICIES

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Swamy Publishers (P) Ltd.'s relationship with you in relation to this website.

The term ' Swamy Publishers (P) Ltd.' or 'us' or 'we' refers to the owner of the website whose registered office is 236 R.K. Mutt Road, Raja Annamalaipuram, Chennai – 600 028. Our company registration number is 13605 of 1986 at Madras under the Companies Act, 1956.

The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

All disputes are subject to Jurisdiction of Chennai Courts only.

Disclaimer policy  

The information contained in this website is for general information purposes only. The information is provided by Swamy Publishers (P) Ltd. and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Swamy Publishers (P) Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Swamy Publishers (P) Ltd. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Privacy Policy

This privacy policy sets out how Swamy Publishers (P) Ltd. uses and protects any information that you give Swamy Publishers (P) Ltd. when you use this website.

Swamy Publishers (P) Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Swamy Publishers (P) Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st September, 2012.

What we collect

We may collect the following information:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [address].

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

Company Name  -  Swamy Publishers (P) Ltd.

Address – 236 R.K. Mutt Road, Raja Annamalaipuram, Chennai – 600 028

Telephone No. – 044-24938365

E-Mail ID – support@swamypublishers.com

Shipping & Delivery Policy

For International buyers, orders are shipped and delivered through registered  parcel airmail only. For domestic buyers, orders are shipped through Registered Post / Value Payable Post only. Orders are shipped within 5 working days and delivering of the shipment subject to post office norms. Swamy Publishers (P) Ltd. is not liable for any delay in delivery by the postal authorities and only guarantees to hand over the consignment to the postal authorities within 5 working days from the date of the order and payment. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). Swamy Publishers (P) Ltd. in no way responsible for any damage to the order while in transit to the buyer. Swamy Publishers (P) Ltd. is proud to use           E-Billing Solutions for fast, easy and efficient secure payments. All major credit cards are accepted.

How the delivery charge is calculated for multiple units and some products

The shipping charge is based on the weight of the product. For multiple products ordered from the same category the program adds up the weight of all the units ordered and charges a single delivery fee.

Thus, a customer who orders three books weighing 200gms, 250gms and 400gms is charged a single delivery fee of a consignment weighing more than 500gms but less than one kg. The customer is not charged for three different consignments weighing less than 500gms each.

The weight of the product has been built in into the delivery charge of each product. This will automatically be added to the product cost at the payment stage. The delivery charge is arrived at by multiplying the weight of the product with the slab rate.

Cancellation & Refund Policy

Swamy Publishers (P) Ltd. believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Swamys News Terms And Conditions

  1. Subscriptions can be made from any month for one year and supply for earlier months will be subject to availability of back issues.
  2. We do not send SwamysnewS by VPP. Subscriptions can be enrolled only on receipt of full payment in advance.
  3. Subscriptions should be sent either by Bank Draft on any Bank at Chennai, in favour of Swamy Publishers (P) Ltd. or by Money Order. Postal Orders NOT accepted.
  4. Subscriptions once enrolled will not be cancelled in the middle of the period.
  5. Remittances for renewal should reach us a month before the expiry, indicating Subscription Number.
  6. Requests for change of mailing address should reach us a month in advance. Such requests should indicate Subscription Number.
  7. The period of subscription enrolled is based on the current subscription rates and holds good only as long as these rates are in force.
  8. The rates are subject to revision at any time by announcement in SwamysnewS or an intimation from our office.
  9. SwamysnewS will normally be posted by the 7th of every month. The posting may be delayed by a week if any latest important Government orders are to be included.
  10. Posting is done through our computerized mailing system. We make sure that the journal is mailed to all subscribers and we hold the receipt from the Post Office as proof.
  11. Journals are mailed by ordinary post at the subscriber’s risk. Subscribers are advised to get their copies by Registered Post on payment of an additional amount of Rs. 204 per year. (If subscription is made for more than one copy, Rs. 204 is enough for subscription up to 30 copies per month).
  12. Our responsibility ceases once we hand over the magazine to the Post Office. We are not responsible for any delay/loss/damage in transit.
  13. Complaints of non-receipt of journal should be reported not later than second week of the following month. Supply of replacement copy will be subject to availability. Since only a few extra copies are printed, it may not be possible to supply back issues after a long gap.
  14. The magazines reaching Government office by designation are not usually preserved carefully or they get pinched. Please give safe addresses.
  15. Please quote your Subscription Number in all correspondence.